In the Fog of Ghosts, How to Prove You’re the Real Deal
Based on the experiences of students who have successfully navigated the system and guidance from faculty, here are some approaches to help students get the classes they need
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“Ghost Students” Haunt California Community Colleges as Fraudulent Applicants Steal Financial Aid and Class Spots
The California Community Colleges Chancellor’s Office has taken measures to reduce fraud, such as upgrading its admission portal and improving technology to more quickly identify cases of fraud. The system now requires two-factor authentication and shares suspected fraudulent applications between colleges to prevent bot enrollment.
Students Lost Navigating Help Desk Services
With heavy traffic City College is offering varying services to help students register for class.
Online registration and Canvas access fraught with problems
Students and faculty are anything but happy with the new Banner 9 maintenance of the Ellucian system for registration and are demanding that all glitches straightened out so that classes can go forward online.
Non-credit classes attempt to bridge the digital divide
City College students and faculty of non-credit classes are moving online along with the rest of the school. Some adjustments have been difficult, but others will bring a welcome change.
Collection of enrollment fees to be enforced as uncollected student debt continues to mount
City College will be enforcing its payment policy for non-payment of fees effective Spring 2014 registration period. The Admissions and Records office will implement this new policy to fight against the huge debt the college has accumulated since 2003.